How you can link Facebook messenger to your Shopify ecommerce in India – and sell via Messenger

For a lot of business owners the connection between ecommerce and social media are not very obvious, and for a lot of them this connection is something that is simply too complicated for them to execute. If you are of the latter kind, then this is the right article for you because we are here to tell you that not everything is as complicated as you may think it is. One of the best new tools that you can use in order to improve and boost your sales is the Facebook messenger app and today we are going to be talking more about it. If you want to try to sell with messenger from your Shopify ecommerce in India, then make sure to keep reading until the end because we are going to tell you how you can link the two platforms and which is the way to go for you.

Add a messenger sales channel to your Shopify ecommerce

There are several ways in which you can link the messenger to your Shopify ecommerce, and the first way is to add a messenger sales channel to the ecommerce. This is an option that will allow your customers to actually look at your entire product catalog from within the messenger app itself. They can simply scroll through the catalog and once they find something, they will be taken to your Shopify ecommerce directly where they will be able to make their purchases. Using this approach will also allow you to respond to your customer’s questions, should they have any, and you will also be able to give them automated notifications about their orders. Linking messenger and Shopify like this is very simple and you will even get a walk through from Shopify when you are going through the process.

Add a “live Facebook chat” option to your Shopify ecommerce

The next option that you have when you want to sell on messenger and you need to link it to your Shopify ecommerce in India is to add a live Facebook chat option directly to the ecommerce. This is something that you can do by using an app called Facebook Live Chat which is one of the best apps Shopify has, and it was awarded that in 2018. Once you get this app you will have the ability to provide a chat option directly on the Shopify website, regardless of whether your customers are using a mobile device or not. You have a lot of options with this app and some of them include the ability to display the live chat option on some pages, and not on others, minimum screen size, for it to be mobile friendly and much more.

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Add a “Buy Now” button to the messenger bot

We already mentioned the option where you can add a sales channel that will take your customers from the messenger app to the Shopify ecommerce, and now we are going to talk about adding “Buy Now” button which will actually allow your customers to shop directly in the messenger app. All they will have to do is tap the button and they will immediately be taken to a simple checkout process within the app itself. If they have already set up their customer information and payment information then all of that will automatically be pulled from their messenger profile and taken to the checkout page.

Three different approaches to linking messenger with Shopify and all three of them will allow you to sell with messenger easily. Which one you choose will be based on what you think will work best with your business, so make sure to do research on what your customers in Australia respond to since that will really make things much easier for you when the time comes to make a decision.

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Add a “live Facebook chat” option to your Shopify ecommerce

The next option that you have when you want to sell on messenger and you need to link it to your Shopify ecommerce in India is to add a live Facebook chat option directly to the ecommerce. This is something that you can do by using an app called Facebook Live Chat which is one of the best apps Shopify has, and it was awarded that in 2018. Once you get this app you will have the ability to provide a chat option directly on the Shopify website, regardless of whether your customers are using a mobile device or not. You have a lot of options with this app and some of them include the ability to display the live chat option on some pages, and not on others, minimum screen size, for it to be mobile friendly and much more.